CANCELLATIONS:
PLEASE ENSURE YOU GIVE AT LEAST 24 HOURS NOTICE, CONTACT VIA MESSAGE ON INSTAGRAM OR VIA EMAIL.
CANCELLATIONS WITHIN 24 HOURS WILL INCUR A MINIMUM BOOKING CHARGE OF $40.
REFUNDS:
DURING THE SERVICES I WILL CONFIRM WITH YOU THAT YOU ARE HAPPY WITH YOUR NAILS. AT ANY POINT YOU ARE NOT HAPPY PLEASE TELL ME AS NO REFUNDS ARE OFFERED.
RUNNING LATE:
PLEASE ALERT ME IF YOU ARE RUNNING LATE. UP TO 15 MINS LATE WILL INCUR A $15 LATE FEE. 15+ MINS LATE WILL AUTOMATICALLY CANCEL YOUR APPOINTMENT AND INCUR A MINIMUM BOOKING CHARGE OF $40.
NEW CLIENTS:
YOU WILL NEED TO COMPLETE A CLIENT INFORMATION FORM PRIOR TO YOUR FIRST NAIL APPOINTMENT.
IF YOU ARRIVE TO YOUR APPOINTMENT WITH ANY ALLERGIC REACTIONS/IRRITATIONS OR FUNGUS I MAY NOT BE ABLE TO COMPLETE YOUR NAIL SERVICE AND WILL INCUR A MINIMUM BOOKING CHARGE OF $40. PLEASE CONTACT ME IF YOU HAVE CONCERNS PRIOR TO YOUR APPOINTMENT.
DURATION:
YOUR APPOINTMENT MAY RANGE FROM 2–4 HOURS DEPENDING ON THE SERVICE YOU HAVE BOOKED.
I WANT YOU TO HAVE AMAZING QUALITY NAILS THAT ARE FLAWLESS AND LAST YOU WEEKS! THIS TAKES TIME!
NAIL CARE:
NAIL AFTERCARE INFORMATION IS PROVIDED ONLINE AND IN SALON.
PLEASE FOLLOW THESE INSTRUCTIONS FOR HIGH RETENTION RATES.
IF A NAIL IS LIFTING/CHIPPING OR A CHARM COMES LOOSE WITHIN 3 DAYS OF YOUR APPOINTMENT I WILL FIX AT MY NEXT AVAILABLE APPOINTMENT. BEYOND 3 DAYS ALL REPAIRS WILL BE CHARGED AT MINIMUM $5 PER NAIL.
ANY REPAIRS REQUIRED DUE TO DAMAGE CAUSED BY THE CLIENT WILL BE CHARGED AT MINIMUM $5 PER NAIL.
FINER DETAILS:
NO APPOINTMENTS WILL BE ACCEPTED FOR CLIENTS UNDER 16 YEARS OF AGE.
ONE CLIENT PER APPOINTMENT ONLY. THIS MEANS NO FRIENDS, FAMILY ETC.
NO CHILDREN ARE TO ACCOMPANY YOU TO YOUR APPOINTMENT (IT’S “ME TIME” ANYWAY, ENJOY SOME TIME FOR YOURSELF!)
PAYMENT METHOD:
PAYMENT TERMINAL IS AVAILABLE IN STUDIO FOR PAYWAVE AND CARD INSERT. CASH IS ACCEPTED. BANK TRANSFER IS NOT ACCEPTED. AFTERPAY IS NOT AVAILABLE.
